Universal Sompo General Insurance announced its partnership with Tata Motors Insurance Broking & Advisory service ltd to offer customers with the additional choice of insurers. Universal Sompo is equipped with the latest technology like AI-powered motor claims intimation, a deputation of survey within 10 minutes through AI, and paper-less claims settlement process which shall not only reduce TAT for claims settlement but shall also lead to customer delight. Universal Sompo uses a mobile app for Spot Survey and Live Video Streaming for the assessment of loss. These tech-enabled facilities further enhance efficiency in the whole service proposition. The company is committed to service and making coverage available even in remotest locations, ensuring increased insurance penetration in the country. Besides this, Universal Sompo shall also provide Road Side Assistance services to the customers keeping their vehicle on the road. The services include – Minor roadside repair, Rundown of battery, Flat tire services, Key services, Fuel assistance, Express shipment of spares, Towing of disabled vehicle – in case of Accident or Break down, Pick up of vehicle in case of disability of driver, Medical or Legal coordination and Relay of messages in an emergency.
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