Supervision of insurance market conduct by IRDA in India

The test of good conduct of business by insurers is whether policyholders are treated fairly both before the contract is entered into and throughout the lifecycle of the insurance policy, until all obligations under the contract have been satisfied. From the regulatory perspective, the pre-requisite is a proper framework including relevant laws, rules, regulations, guidelines etc., within which the insurers and intermediaries operate.

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SBI Life Insurance told to distribute excess payments to policyholders

Insurance sector regulator IRDA has directed SBI Life Insurance Company to distribute the “wrongful” component of administrative charges it paid as reimbursement of group expenses to commission agents to the members or beneficiaries of the concerned policies. Read more