LIC performs better in grievance redressal
LIC has scored better than private insurers in complaint resolutions in FY18. According to the IRDAI Annual Report 2017-18, released Read more
The IRDA has recently established the Consumer Affairs Department to give a special focus to and oversee the compliance by insurers of the IRDA Regulations for Protection of Policyholders’ Interests and also to empower consumers by educating them regarding details of the procedures and mechanisms that are available for grievance redressal.
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