Liberty General Insurance introduces AI-based automated car inspections

Liberty General Insurance has recently automated vehicle inspections for car insurance policy renewals and claim assessments using AI-based technology. This move is expected to transform the car inspection process replacing humans in repetitive work at a very high accuracy level.

Under this AI-based car inspection process, for renewing car insurance and/or for claim assessment, customers will just have to capture the photos or videos of their car and upload them on the Liv Mobile App or on the link shared with them. These photos or videos are sent to the cloud and an automated inspection report, covering damage and claim assessment, gets generated within a few seconds. It not only saves cost but also increases customer satisfaction by reducing the time required to settle a claim or renew a car insurance policy.

Commenting at the development, Roopam Asthana, CEO & Whole Time Director, Liberty General Insurance stated, “We have been working with partners for almost two years now to automate our car inspection process. Through this partnership we have developed an efficient and elegant product, which will help us reduce cost and time required for motor inspections significantly. This capability will further enhance customer experience with lower turnaround on claims and renewals.”