ICICI Lombard General Insurance is making available to all its app users a face scan diagnostic feature that provides within minutes vitals such as blood pressure, oxygen saturation, heart rate, respiration rate and stress level.
According to the company, the readings have an accuracy of 92-95%. The data will not be used for underwriting or medical intervention, but is provided as an additional feature for customers to maintain wellness.
The underlying technology that is used by the app is photoplethysmography (PPG) – the same that is used in pulse oximeters. This measures changes in light absorption in blood vessels to measure blood volume changes, based on which vitals are calculated.
“Face scan feature is a powerful innovation to democratise health checks, going beyond the realm of a transactional relationship to delivering a frictionless and engaging experience in the current times,” said ICICI Lombard ED Sanjeev Mantri.