Grievance Redressal Policies of Insurance Companies

Every Insurance company has internal grievance redressal mechanism for redressal of complaints by Consumers. Any consumer before filing a complaint against Insurance Company must approach internal grievance machinery of Insurance Company. They have internal escalation matrix to solve the complaint. If the consumer is not satisfied with their response they can approach either Insurance Ombudsman or IGMS Here are links to the Grievance Redressal Policies of all the Life insurance Companies and Non-Life Insurance Companies
Life Insurers Grievance Redressal Policies Non – Life Insurers Grievance Redressal Policies
1. AEGON Religare Life Ins Co Ltd 1. Agriculture Ins Co of India Ltd
2. Aviva Life Ins Co India Ltd 2. Apollo Munich Health Insurance Co Ltd
3. Bajaj Allianz Life Ins Co Ltd 3. Bajaj Allianz Gen Ins Co Ltd
4. Bharti AXA Life Ins Co Ltd 4. Bharti AXA Gen Ins Co Ltd
5. Birla Sunlife Ins Co Ltd 5. Cholamandalam MS Gen Ins Co Ltd
6. Canara HSBC Life Ins Co Ltd 6. Future Generali India Ins Co Ltd
7. DHFL Pramerica Life Ins Co Ltd 7. HDFC ERGO Gen Ins Co Ltd
8. Future Generali India Life Ins Co Ltd 8. ICICI Lombard Gen Ins Co Ltd
9. HDFC Standard Life Ins Co Ltd 9. Iffco Tokio General Ins Co Ltd
10. ICICI Prudential Life Ins Co Ltd 10. Max Bupa Health Insurance
11. IDBI Federal Life Ins Co Ltd 11. New India Assurance Co Ltd
12. Life Insurance Corporation (LIC) 12. Raheja QBE General Ins Co Ltd
13. IndiaFirst Life Ins Co Ltd 13. Reliance General Ins Co Ltd
14. Exide Life Ins Co Ltd 14. Royal Sundaram Alliance Ins Co Ltd
15. Kotak Mahindra Old Mutual Life Ins Ltd 15. SBI General Ins Co Ltd
16. PNB Metlife India Ins Co Ltd 16. Shriram General Ins Co Ltd
17. Reliance Life Ins Co Ltd 17. Star Health & Allied Ins Co Ltd
18. Sahara India Life Ins Co Ltd 18. TATA AIG Gen Ins Co Ltd
19. SBI Life Ins Co Ltd 19. Universal Sompo General Ins Co Ltd
20. Shriram Life Ins Co Ltd 20. Export Credit Guarantee Corporation of India Ltd
21. Star Union Dai-ichi Life Ins Co Ltd 21. National Insurance Co Ltd
22. TATA AIA Life Ins Co Ltd 22. United India Insurance Co Ltd
23. Max Life Ins Co Ltd 23. L&T General Ins Co Ltd
24. Edelweiss Tokio Life Ins Co Ltd 24. The Oriental Ins Co Ltd
25. Liberty Videocon General Ins Co Ltd
26. Religare Health Ins Co Ltd
27. Magma HDI General Ins Co Ltd
28. Cigna TTK Health Ins Co Ltd
29. Kotak Mahindra General Ins Co Ltd

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